Terms of Service
Last updated: October 20, 2025
1. Agreement to Terms
By accessing or using CookieConfig ("Service", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
CookieConfig provides cookie consent management tools, including:
- Cookie consent banners for your website
- Automated cookie and script detection
- Consent preference management
- Privacy audit reports and analytics
- Script and cookie blocking based on user consent
3. Your Responsibilities
3.1 Compliance
You are solely responsible for ensuring your use of CookieConfig complies with all applicable laws and regulations, including but not limited to GDPR, CCPA, ePrivacy Directive, and other privacy laws in your jurisdiction.
3.2 Accuracy of Information
You are responsible for:
- Providing accurate information about your websites and services
- Maintaining and updating your cookie and script classifications
- Reviewing automated scan results for accuracy
- Ensuring your privacy policy accurately reflects your use of cookies and third-party services
3.3 Monitoring and Verification
You acknowledge and agree that you are solely responsible for verifying that CookieConfig is properly detecting and blocking all cookies and scripts on your website. While we strive to provide accurate automated detection, it is your responsibility to:
- Regularly review scan results and audit reports
- Test the consent banner on your website to ensure proper functionality
- Verify that scripts and cookies are being blocked as expected when consent is denied
- Monitor your website for new or changed third-party services
- Report any missing or misclassified cookies or scripts to us promptly
3.4 Account Security
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
4. Limitations of Service and Liability
4.1 Best Effort Detection
IMPORTANT: Our automated cookie and script detection system operates on a best-effort basis. While we employ sophisticated scanning technology, we cannot guarantee that all cookies and scripts will be detected or properly classified. Factors that may affect detection include:
- Dynamically loaded scripts that execute after page load
- Scripts loaded conditionally based on user behavior or other factors
- Third-party services that update their implementation methods
- Browser or network-level blocking that prevents our scanner from accessing your site
- Scripts that use obfuscation or anti-detection techniques
- Cookies set via HTTP headers or server-side code
4.2 No Guarantee of Complete Detection
WE MAKE NO REPRESENTATION OR WARRANTY THAT OUR SERVICE WILL DETECT ALL COOKIES, SCRIPTS, OR TRACKING TECHNOLOGIES ON YOUR WEBSITE. The accuracy of detection depends on many factors beyond our control, including how third-party services implement their tracking technologies.
4.3 Your Obligation to Report Issues
If you discover that CookieConfig is not properly detecting or blocking cookies or scripts on your website, you must:
- Contact us immediately at support@cookieconfig.com
- Provide detailed information about the undetected cookies or scripts
- Work with us to improve detection for your specific use case
We will make commercially reasonable efforts to address reported detection issues, but we cannot guarantee a resolution for all cases.
4.4 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COOKIECONFIG SHALL NOT BE LIABLE FOR:
- Any regulatory fines, penalties, or sanctions resulting from your use or misuse of the Service
- Any claims, damages, or losses arising from undetected or improperly classified cookies or scripts
- Any claims arising from your failure to verify the accuracy of our automated detection
- Any claims arising from your failure to maintain compliance with applicable privacy laws
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, revenue, data, or business opportunities
4.5 Maximum Liability Cap
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM. For free accounts, our maximum liability shall not exceed $100 USD.
4.6 Tool Nature of Service
CookieConfig is a tool to assist with cookie consent management. It is not legal advice, and it does not guarantee compliance with any law or regulation. You should consult with qualified legal counsel regarding your specific compliance obligations.
5. Service Availability
5.1 Uptime
We strive to maintain high availability of our Service but do not guarantee uninterrupted access. The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
5.2 Maintenance
We may perform scheduled or emergency maintenance that temporarily interrupts the Service. We will make reasonable efforts to provide advance notice of scheduled maintenance.
5.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of the Service.
6. Subscription and Billing
6.1 Subscription Plans
We offer various subscription plans with different features and usage limits. Your subscription will automatically renew at the end of each billing period unless you cancel.
6.2 Payment
You agree to pay all fees associated with your subscription. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.
6.3 Usage Limits
Each subscription plan includes usage limits (websites, page views, consent events, etc.). If you exceed these limits, we may:
- Restrict access to certain features
- Require you to upgrade to a higher plan
- Suspend your service until limits are addressed
6.4 Cancellation
You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period. You will retain access until that time.
7. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use the Service to transmit malware, viruses, or malicious code
- Reverse engineer, decompile, or disassemble any part of the Service
- Remove or obscure any proprietary notices on the Service
- Use the Service to compete with us or build a similar product
- Resell or redistribute the Service without our written permission
8. Intellectual Property
8.1 Our Rights
CookieConfig and all related trademarks, logos, and service marks are owned by us. The Service, including all software, content, and technology, is protected by copyright, trademark, and other intellectual property laws.
8.2 Your Rights
You retain all rights to your website content and data. By using the Service, you grant us a limited license to process your data as necessary to provide the Service.
9. Data and Privacy
Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Indemnification
You agree to indemnify, defend, and hold harmless CookieConfig and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of any laws or regulations
- Your violation of any third-party rights
- Your failure to verify the accuracy of automated cookie/script detection
- Any regulatory actions or fines related to your privacy compliance
11. Termination
We may suspend or terminate your access to the Service immediately, without prior notice, if you:
- Violate these Terms
- Fail to pay subscription fees
- Engage in fraudulent or illegal activities
- Pose a security or legal risk
Upon termination, your right to use the Service will immediately cease. We may delete your data in accordance with our data retention policies.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Warranties of accuracy, reliability, or completeness of detection
- Warranties that the Service will be uninterrupted or error-free
- Warranties that the Service will ensure legal compliance
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on this page
- Updating the "Last updated" date
- Sending an email notification to your registered email address
Your continued use of the Service after such changes constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support@cookieconfig.com
- Contact Form: cookieconfig.com/contact